Customer Service (remote work ) Job at Path Arc, Anderson, CA

TGdRMUZuYTI5STFrNkRqU3BBcXFWYlNXNFE9PQ==
  • Path Arc
  • Anderson, CA

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • MUST RESIDE IN CALIFORNIA

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Work from home, Flexible hours,

Similar Jobs

CyberCoders

Tax CPA Job at CyberCoders

 ...Job Description Job Description Tax CPA We are consistently honored for client service and leadership-recent awards include NJBIZ ICON & Power 50, Accounting Today Regional Leader & Top 100 by AUM, and CNBC's Top 100 Financial Advisors (#9). Quick Highlights:... 

CHRISTUS Health

Registered Nurse-Pre-Operative-PRN Job at CHRISTUS Health

 ...Others, or Leader of Leaders. Consistent with the ANA Scope and Standards of Practice, provides nursing care utilizing the nursing process, including assessment, diagnosis, planning, intervention and evaluation for assigned patients. Addresses increasingly complex... 

Catherine Hershey School

Food Service Assistant Job at Catherine Hershey School

 ...Job Description CHS Harrisburg - Harrisburg, PA Full-Time The CHS Food Service Assistant will help enable the nourishment and sustenance of young children with healthy meals to deliver a high-quality experience in line with CHS' mission. This role is responsible... 

Prime Staffing

Local Contract Home Health LPN / LVN - $38 per hour - Urgently Hiring Job at Prime Staffing

 ...preferences, to ensure that each placement is a success. We offer a wide range of staffing services including temporary, temp-to-perm, and direct hire placements. Our extensive network of qualified candidates includes nurses, allied healthcare professionals, corporate... 

Boston Red Sox and Fenway Sports Management

2026 Fenway Park Tour Guide Job at Boston Red Sox and Fenway Sports Management

DEPARTMENT OVERVIEWFenway Park Tours Department welcomes over 300,000 visitors and guests yearround as it is a local and international...  ...by Major League Baseball and baseball enthusiasts and our tour guides share their invaluable knowledge and passion for all things Red...