Job Description

Job Description

Alvarez Construction, one of Louisiana’s largest production home builders, is looking for a driven Online Sales Counselor to add to our dynamic team and amazing company culture who also encompasses our core values.

Core Values:

• Resilient
• Do the Right Thing
• Be a Team Player
• Excellence in Everything
• Accountable

The Online Sales Counselor (OSC) will manage the online sales leads incoming from all sources of marketing. This position will respond to, qualify, and manage inquiries, as needed, and in a timely manner.

Job Functions: 

• Respond to all email and phone leads immediately
• Qualify the leads based on needs
• Provide consistent follow-up to online prospects with the goal of setting an appointment with the Community Sales Manager
• Provide information and marketing materials to prospects
• Respond to the sales line and voice mail for leads
• Work with with the prospect to determine the best community (and floor plan)
• Utilize CRM 
• Provide monthly reports of activities, results and goals.

Other duties:

• Keeps all data confidential and secure, mindful of disclosing sensitive data at all times. 
• Provides courteous and prompt service to all internal and external parties. Prioritizes and addresses requests and assignments in a professional manner to develop cooperation.
• Identifies opportunities and recommends methods to improve service and work processes.
• Assists co-workers in the completion of tasks and assignments to ensure continuity of service. Actively supports teamwork throughout the organization.
• Performs other services as assigned.

Special Skills: 

• High attention to detail
• Strong verbal communication and listening skills
• Customer service skills
• Self-motivated, team-oriented and service minded
• May be required to travel to and work at organization-sponsored events.
• Ability to work remotely on weekends and after hours during peak times for leads

Education and Experience:

• Bachelor’s degree preferred 
• 2 year of sales and/or marketing experience required
• CRM experience preferred

What we offer: 

• Competitive Pay and Incentives 
• Health Benefits – Medical, Dental & Vision plans
• 401(k) 
• PTO
• Sick Days
• Paid Holidays
• Opportunities for Self-development and Career Progression 

We seek an individual who is interested in growing with our company; only applicants seeking long-term employment need apply.

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