Job Description

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About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

Rust Consulting is an Exela Technologies company located in Minneapolis MN. This position will report into the Minneapolis office, but is considered hybrid/remote.

Job Description

Rust Consulting is an Exela Technologies company located in Minneapolis MN. This position will report into the Minneapolis office, but is considered hybrid/remote.

The Project Coordinator will prepare project updates, statistical reports, and drafts of client deliverables, coordinate with internal business partners to request task completion and assist with escalations and exception review, monitor project timelines and project plans, and assist with quality assurance for client deliverables.

Essential Functions & Responsibilities

• Must follow and meet Key Performance Expectations (KPEs) for this role.
• Identify process improvement opportunities and establish a continuous improvement mindset.
• Supports and implements new and existing policies and procedures.
• Promotes collaboration within the team.
• Maintain, reinforce and hold others accountable for corporate values, mission and vision.
• Assists with preparation and maintenance of project plans, timelines and schedules to meet project objectives.
• Prepares drafts of project support items such as follow-up letters, IVR messages, and website content.
• Reviews exception items and escalations identified by internal business partners, identify and communicate issues and assist with resolution and communication.
• Works collectively with internal business partners to achieve program objectives, which may include review of operations procedures, providing information for script development, etc.
• Follows best-practice project planning and status reporting per established standards and procedures.
• Prepare project and program statistics and reports.
• Review and resolution of correspondence and sensitive documents.
• Completes database research and review of records to answer inquiries, monitor project outcomes, and review positive pay and processing exceptions.
• Requests completion of project deliverables through Insider and RSRS requests, monitor and follow up as assigned.
• Participates in project meetings, track action items and prepare minutes as assigned.
• All other responsibilities as assigned.

Key Qualifications And Skills

• Bachelors degree or similar project management decision making experience.
• Ability to manage multiple projects simultaneously, often under strict deadlines.
• Ability to follow written and oral directions.
• Strong written and interpersonal communication skills.
• Excellent time management and organizational skills with superior attention to detail.
• Ability to work well in a fast-paced team oriented environment.
• Ability to maintain confidentiality with client and internal operations.
• Able to interact with all levels of management and staff.
• Intermediate working knowledge of Google products, Microsoft Word (mail merge), Excel (creating reports).
• Strong client focus and dedication to excellence.
• Ability to motivate others, keep them on task and train as needed.
• Bankruptcy and/or legal knowledge a plus.
• Positive and professional attitude.

"The pay range for this position starts at $20.00/hr.; however, base salary offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."

EEO Statement

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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Job Tags

Full time, Temporary work, Extra income, Work at office, Local area,

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