Job Description

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Jason Hobbs - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Looking for someone with a Property & Casualty Insurance License and minimum experience of 2 years as a State Farm Agent Team Member (the more experience the better).

We are a small office environment with a team that works closely. We're looking for someone who wants to excel with us by providing a balance of customer service and sales. We service a wide variety of households and specialize in small business insurance.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly

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