Job Description

Job Description

Job Description

Job Summary

This posting is intended to fill multiple vacancies.

This position exists to promote public roadway safety by the administration of prescribed vision screening, knowledge, oral, road and skills tests for motor vehicle operators so that only qualified individuals obtain a Minnesota driver's license. This position is also responsible for inspecting motor vehicle dealership facilities and records to ensure compliance with state dealer laws, and to inspect motor vehicles for identification and titling purposes. 

The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify.

Qualifications

Minimum Qualifications

• Oral, written, and customer service communication skills sufficient to effectively communicate complex information to a wide variety of audiences and meet expectations and requirements of staff and customers
• Customer service and interpersonal skills sufficient to work effectively with a variety of individuals, groups, and issues
• Cashiering and math skill to perform basic math to collect, count, reconcile and complete daily transactions
• Experience providing customer service in a high volume, stressful environment
• Typing-Keyboarding skills sufficient to enter data accurately into a computer
• Must have and maintain an unrestricted driver’s license
• Ability to work outdoors in all types of weather
• Ability to work cooperatively with individuals from diverse backgrounds and underserved communities

Preferred Qualifications

• Knowledge of driving and motor vehicle laws
• Ability to negotiate, resolve issues, read situations and settle disputes for in person interactions
• Face-to-face customer service experience in a business with high volume customer traffic within the last five (5) years
• Ability to problem solve, prioritize and manage a wide variety of duties while working independently
• Knowledge of a written and spoken second language (e.g., Spanish, Hmong or Somali) and English sufficient to translate messages from one language to the other, while maintaining message content, context and style

Physical Requirements

Employee must be able to communicate effectively with others and understand information clearly and have a minimum visual acuity of 20/40, corrected or uncorrected, and a visual field greater than or equal to 105 degrees. Average to above average reflexes are required. Must be able to maintain a stationary position for long periods of time. Must be able to position self and move many times per day into and out of all sizes of motor vehicles. Must be able to transport 25 pounds. Must be able to maintain a professional demeanor and handle the stress associated with continuous public contact.

Additional Requirements

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:

1. Criminal history
2. Reference check
3. Fingerprinting check (EDL)
4. Credit check
5. Driver’s license check
6. US citizenship check

The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify.

Application Details

How to Apply  

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email  careers@state.mn.us. For additional information about the application process, go to 

Contact

If you have questions about this position, contact Dama Abuta at  dama.abuta@state.mn.us or 651-201-7387.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dama Abuta at  dama.abuta@state.mn.us.

About Public Safety Dept  

The Minnesota Department of Public Safety (DPS) is a diverse, complex agency dedicated to serving communities across the state. DPS has 10 public facing and four support divisions with about 2,200 dedicated employees operating programs statewide that all have one goal: Building a safer Minnesota.

Working together to improve the state we love. 

What do Minnesota's State employees have in common? 

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits  

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:  

• Paid vacation and sick leave 
• 12 paid holidays each year 
• Low-cost medical, dental, vision, and prescription drug plans 
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children 
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care 
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. 

When you bring your career to the State of Minnesota, the work you do affects the quality of life of millions of Minnesotans. From those who shape policy, to those who keep us safe, preserve our environment, or take care of our most vulnerable populations, we take our responsibilities to the public seriously. We need diverse and talented individuals – like you – to serve our great state and build a better Minnesota.

Company Description

When you bring your career to the State of Minnesota, the work you do affects the quality of life of millions of Minnesotans. From those who shape policy, to those who keep us safe, preserve our environment, or take care of our most vulnerable populations, we take our responsibilities to the public seriously. We need diverse and talented individuals – like you – to serve our great state and build a better Minnesota.

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